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Real life stories about insurance

Case study: Mr and Mrs Smith part 2 - rebuilding a home after a fire
After finding out they were underinsured, Perth couple Mike and Jeanette Smith set out to rebuild their home destroyed in a fire.

Case study: Mike and Jeanette Smith
When their house was destroyed in a fire, Mike and Jeanette lost practically everything. They also discovered they were heavily underinsured.
The importance of travel insurance: Kate's story
A travel insurer stepped in to help Sydney woman Kate during a medical emergency in Rio

Case study: Lori Whitelaw
Retired Melbourne teacher Lori realised she was underinsured when her home burnt down a few weeks after it sold at auction - feb 2013

Case study: Tamara Mactier
Tamara was uninsured when she wrote off her first new car in an accident in rural Victoria and was left with $30,000 debt

Case study: Richard Hurst
Richard Hurst's insurance cover enabled him to rebuild his house, destroyed in the 2013 Blue Mountains bushfires

Case study: the Yabsley Family
This Queensland family was quickly back on the road after a car accident caused thousands of dollars damage - september 2012

Case study: Steve Bowler
Thieves robbed NSW country community worker Steve’s home when he was taking his son to hospital

Case study: Justin Brenan
Justin, a veteran Melbourne yachtsman, is back on the water after bad weather during a race caused $50,000 damage November 2011

Case study: NACYS Child Care Centre
An Adelaide community centre is back in action after an arson attack caused $1 million damage - october 2013

Case study: Peter Monds
Peter's home burnt to the ground when a bushfire swept through Glenmaggie

Case study: Lachlan Fraser
Victorian GP Lachlan has rebuilt his life after his home and clinic were wiped out in the Black Saturday bushfires

Jeff's beloved yacht struck by Cyclone Debbie
A good outcome for Jeff and his sports yacht Marbella after Cyclone Debbie wrought havoc across Hamilton Island Marina. Watch his story here.
Consumer Stories
Real life stories about insurance
When the unexpected happens on holiday: Elizabeth's story
Ms Martignago was fortunate to have had the right travel insurance when her husband fell ill in Thailand.
What the experts say
Experts in insurance

Dallas Booth
Dallas Booth, CEO of the National Insurance Brokers Association discusses the role of insurance brokers